Carol Chia
Chief Distribution Officer
Carol Chia is responsible for driving and leading growth and strategic initiatives within the IPPFA ecosystem as the Chief Distribution Officer.
With over 18 years of experience in the financial industry, Carol has honed her expertise in sales management and strategic leadership within both the banking and insurance sectors. Prior to joining IPPFA, Carol was the Head of Tied Distribution Business Impact Office with AIA Singapore, where she led and directed strategic initiatives, digital tool adoption and lead generation activities to support the distribution force. Other accomplishments under her belt include leading a dynamic retail branch banking team in HSBC Singapore at the young age of 25, and transforming the Retail Financial Services Division at Income Insurance, Singapore with double-digit growth. She is committed to driving change, leading teams, and delivering exceptional results at work. Carol’s dedication to leadership is evident in her efforts to empower individuals to reach their full potential and foster environments where innovation and collaboration thrive.
Carol is also a passionate advocate for inclusivity, for children and individuals with special needs in particular. Outside of her professional life, she is a devoted mother of two. Carol strives to make a positive impact in her community by supporting initiatives that promote equality and accessibility for all.